Last updated: 15 August 2026
We collect information you provide directly, such as your name, email address, profession, organisation details, phone number and country.
We also store the documents, templates, signatures, logos, letterhead details and support attachments you create or upload while using the platform.
When you contact support, we keep the message content and any screenshots you choose to attach so we can resolve your request.
To create and manage your account, authenticate you, and keep the service secure.
To provide the document creation, template, AI drafting, branding, signature and export features you use.
To respond to support requests, send service-related notifications and improve the platform.
We do not sell your personal information to third parties.
AI drafts are generated from the information you enter. We process only the data needed to produce the document you request.
You are responsible for reviewing AI-generated content before using it. Do not submit sensitive personal data of third parties unless you have a lawful basis to do so.
Your data is stored in a secure backend environment with row-level access controls and encryption in transit.
We restrict access to administrators and staff who need it to operate and support the service. Administrative actions are logged.
No system is completely secure. Please protect your account password and report suspected unauthorised access to support@prodocsai.com.
You retain ownership of the documents, text, images, signatures and branding you create or upload. We store and process them only so you can use the platform.
You must only upload content you have the right to use. We may remove content that violates this policy or applicable law.
We use essential cookies and local storage to keep you signed in, remember your preferences and support the installable app experience.
We do not use tracking cookies for advertising purposes.
We do not share your documents or personal information with other users except where you intentionally invite or share within the platform's features.
We may share information with service providers who help us operate the platform, bound by confidentiality and security obligations.
We keep your data for as long as your account is active or as needed to provide the service.
When you delete your account, or when an administrator deletes it, we remove your personal data and documents in accordance with our backend retention policy.
You can access, update or delete your personal information through the settings page. You may also request a copy of your data or ask us to delete it by contacting support.
We may update this Privacy Policy as the platform evolves. We will post the revised version on this page with the updated date.
Questions about this Privacy Policy can be sent to support@prodocsai.com or raised through the in-app support form.
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